CUSTOMER SUPPORT

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Select Your Ferry Trip
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Date

My Reservation

1.000 + 1 reasons to travel with us!

Celebrate with us!
Celebrate with us!
600months
18.250
days
438.000
hours

and we keep going forward!

We thank you for your trust and for your support!

Α Νew Year has begun! We continue with added experience!

We keep our promises !

We answer all your emails and questions within 3 working hours,but most importantly we answer in your language !

English, French, German, Italian, Spanish, Dutch, Turkish and Greek !
Languages we too speak fluently !
In the new year we aim to make our services even better,
even more efficient and even faster !

We will always be in competition with our ourselves.

That’s a promise !

We wish you many pleasant trips !
The Greekferries Club Team

We reply and confirm bookings within... 3 hours!
Each year, more and more travelers choose us!

The number of our website visitors increases day by day, every by month, all year round.

It is our pleasure to share the secrets of our success with you and thank you for your trust and preference in our services.

In 2018, our websites welcomed 10.000.000 visitors!
That is an average of 27.000 people a day all year round!

Our webpages are always up-to-date with all ferry schedules to Greece and the Greek islands, offering booking services to over 200.000 passengers travelling with us every year.

Thank you for your support.

Each year, more and more travelers choose us!

Your trust in us, urges us, forces us, to evolve and become better!

Our target is:

The services we provide must match the money you pay us as well as exceed your expectations.
We always keep our promises!

For many years now, we assist you in your own language! Our staff, our valued associates, a team with many years of experience in ferry travel and reservations, replies to your emails in your own language at mother tongue level. (English, German, Italian, Dutch, French, Spanish, Turkish and Greek.)

Each year, more and more travelers choose us!

Benefit from the offers, discounts and privileges enjoyed by all Greekferries Club members!
Travel with us and... win !

No matter which ferry company or ferry you choose for your trip…
you always win with Greekferries Club!

Become a Member today !
No registration or annual fees! No subscriptions!
No hidden charges! No cost whatsoever!

Learn more and... tell your friends !

www.bonuspermile.gr

7th consecutive year, Νo 1 Partner of Minoan Lines !

We thank you all!

We would like to thank all our members and our esteemed clients, -everyone who contributed with their unwavering trust in our services- and helped us reach the point where “Greekferries Club sa” has been awarded for the 7th consecutive year by Minoan Lines
as their:

«Top Sales Associate for
individual passenger and vehicle ticket sales
on the company’s international lines»

20 Years continuous Cooperation (1994-2014)
with Superfast Ferries and Blue Star Ferries!

From 1994 and for almost 15 years our company Greekferries Club, cooperated as a premium sales agent (central agent) of Superfast Ferries and Blue Star Ferries
in Crete. We continue our excellent cooperation to this day with the company’s new joint venture with Anek Lines.

Milestones. Greekferries Club offers unique services!
Since 2017 - WE PRODUCE OUR OWN ENERGY FROM THE SUN!

Finally ... we did it! Despite the economic crisis in Greece our company "Eco World SA – Greekferries Club" succeeded to...beat the bureaucracy in our country after long persistent efforts. We got licensed and installed solar panels in our building's roof. Enough to produce the energy we consume from the sun.
See more at https://greekferries-club.gr/company/ecology/.

2016 - 2017 - NEW SERVICE

One-day excursion cruises throughout Greece. The planning of a new service has begun and we hope it will be available for everyone soon. Our aim is to help enrich your holiday with experiences, adventures, fishing, swimming and adding fantastic photos to your photo album. You will travel to unique destinations and virgin beaches that you cannot see when traveling by car.
All this here: www.greek-cruises.gr. When it is ready.

2015 - NEW SERVICE

Our clients now have access to their booking and travel details wherever they are. With our new service MY RESERVATION they can view, print our or email their booking confirmation whenever they need.

2015 - NEW PARTNERSHIPS

Our company Greekferries Club has built its privately owned office building (approx 1000sq.m) Unfotunately, our offices are no longer large enough to accommodate all the associates we need to support our growing clientele and all our services. Instead of expanding our office spaces, we decided to create Affiliate Partnerships. We offer a rewarding commission-based cooperation scheme to anyone connected to travel and tourism in Greece and is interested in working with us.
Learn more here: www.greece-unlimited.com

2014 - COMBINATION OF NEW SERVICES

We extend our services, booking and issuing ferry tickets, both outside Greece and to the Greek islands. We now operate throughout the whole Mediterranean.
See more at our site: ferries-booking.com.

2013 - EXPANDING OUR SERVICES

We extended our ferry booking services to the entire Mediterranean! Our members and clients can now travel with us to Spain, Morocco, Tunis, France, Italy etc. Through our new website ferries-booking.com.
One more service for schedules, availability and online ferry reservations!

2012 - WEB SERVICES

Complete online services for your travel by ferry. Availability and ticket prices for all international and domestic ferry routes, with all ferry companies.
Instant information in real time!

2011 - FROM 12 to 6 HOURS!

We succeeded to reduce our average response time from 12 hours in 2008 to only 6 hours!
Today our average response time is only 3 working hours!

2010 - BONUS per MILE

A brand NEW Member Loyalty Reward Programme by Greekferries Club! Our Bonus per Mile members collect ‘nautical miles’ every time they book with us and these miles convert into bonuses and money. Learn more here: www.bonuspermile.gr

2009 - PASSENGER TO PASSENGER

Passengers that travelled by ferry to Greece and the Greek islands comment and rate the services and facilities of the ferry companies they used.

2008 - GREEKFERRIES TRAVELERS TOOLS

When arriving in our websites, visitors can find all the information they need for their trip from our compare rates system. By specifying their travel dates and routes they can see all departures, by all ferry companies, including schedules and prices per ferry and ferry company. All at a glance! We created an automatic price comparison engine for your ferry reservations!

Greekferries Club Customer Reviews and Ratings

See what our customers say about our booking platform and the level of customer service we provide

Google

4.8 / 5

1283 Reviews

Facebook

409 Users

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Greekferries Club

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Payments

Please select the question relating to your query.

Unfortunately, not. In order to finalize a reservation through our online booking system or with the assistance of our staff, full payment is required before a reservation code is issued.

For online reservations

a. With your credit card (Visa, MasterCard or American Express). In the final step of the booking procedure, you are required to fill in your credit card details. These are transmitted over a secure server directly to our partner bank Eurobank for the charge, without any interference from our end. Your credit card is charged and your ferry reservation is completed.

b. You can also select to pay by bank transfer instead of credit card. Please note, that in this case your reservation will not be complete online. The travel details you have entered will be sent to us as a ‘reservation request’ and one of our associates will contact you with a detailed offer for your trip as well as our bank account details for the payment. If our associate deems that there is not enough time for a bank transfer (due to a short deadline given by the booking system) you may be asked to provide a credit card instead.

Reservations made by phone

You can call us to request an offer for your ferry trip. Our offer will include a deadline (option date) by which you are required to pay for your booking if you wish to confirm. Payment can be made either in cash if you can come to our offices in person, by credit card or by bank transfer (time permitting). Once payment has been received and according to your instructions we will arrange for you to collect your tickets from the port office or send them by registered mail or courier. Reservations over the phone are much easier if you are a Greekferries Club member and your details are already known to us.

The actual ticket stub remaining in your hands is the legal receipt (passenger name and ticket value are mentioned on the ticket stub). Once your reservation is complete, you can always use the MY RESERVATION tool from all our websites to access your reservation details using your email address and your reservation code.

If you require an invoice, you must inform us when making your reservation. Either inform the associate helping you with your booking, or state this in the ‘additional info’ box when booking online. Invoices cannot be issued at a later date.

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Why book with Greekferries Club

Simple. We are here for you every step of the way.

The Greekferries <br>Booking Engine

The Greekferries
Booking Engine

Enter your ferry routes and travel dates and we guide you from there. Find all schedules, availability and prices and book your ferry tickets in three simple steps!

The Best Ferry Ticket Price

The Best Ferry Ticket Price

We include all the discounts you are entitled to. You don’t have to do any research!

The Secure Payments

The Secure Payments

Our payment gateway is fully compliant with the PSD2 SCA / EMV 3-D Secure 2.0 directives and guidelines.

The Chat Service

The Chat Service

If you encounter any difficulty or simply have a question, use the chat service in our booking engine and we’ll be happy to help!

YOUR Personal<br>Ferry Booking Expert

YOUR Personal
Ferry Booking Expert

Whether you complete your booking online or ask for our assistance, you will be paired with an experienced agent who speaks your language fluently.