CUSTOMER SUPPORT

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Select Your Ferry Trip
Date
Date

My Reservation

1.000 + 1 reasons to travel with us!

Celebrate with us!
Celebrate with us!
600months
18.250
days
438.000
hours

and we keep going forward!

We thank you for your trust and for your support!

Α Νew Year has begun! We continue with added experience!

We keep our promises !

We answer all your emails and questions within 3 working hours,but most importantly we answer in your language !

English, French, German, Italian, Spanish, Dutch, Turkish and Greek !
Languages we too speak fluently !
In the new year we aim to make our services even better,
even more efficient and even faster !

We will always be in competition with our ourselves.

That’s a promise !

We wish you many pleasant trips !
The Greekferries Club Team

We reply and confirm bookings within... 3 hours!
Each year, more and more travelers choose us!

The number of our website visitors increases day by day, every by month, all year round.

It is our pleasure to share the secrets of our success with you and thank you for your trust and preference in our services.

In 2018, our websites welcomed 10.000.000 visitors!
That is an average of 27.000 people a day all year round!

Our webpages are always up-to-date with all ferry schedules to Greece and the Greek islands, offering booking services to over 200.000 passengers travelling with us every year.

Thank you for your support.

Each year, more and more travelers choose us!

Your trust in us, urges us, forces us, to evolve and become better!

Our target is:

The services we provide must match the money you pay us as well as exceed your expectations.
We always keep our promises!

For many years now, we assist you in your own language! Our staff, our valued associates, a team with many years of experience in ferry travel and reservations, replies to your emails in your own language at mother tongue level. (English, German, Italian, Dutch, French, Spanish, Turkish and Greek.)

Each year, more and more travelers choose us!

Benefit from the offers, discounts and privileges enjoyed by all Greekferries Club members!
Travel with us and... win !

No matter which ferry company or ferry you choose for your trip…
you always win with Greekferries Club!

Become a Member today !
No registration or annual fees! No subscriptions!
No hidden charges! No cost whatsoever!

Learn more and... tell your friends !

www.bonuspermile.gr

7th consecutive year, Νo 1 Partner of Minoan Lines !

We thank you all!

We would like to thank all our members and our esteemed clients, -everyone who contributed with their unwavering trust in our services- and helped us reach the point where “Greekferries Club sa” has been awarded for the 7th consecutive year by Minoan Lines
as their:

«Top Sales Associate for
individual passenger and vehicle ticket sales
on the company’s international lines»

20 Years continuous Cooperation (1994-2014)
with Superfast Ferries and Blue Star Ferries!

From 1994 and for almost 15 years our company Greekferries Club, cooperated as a premium sales agent (central agent) of Superfast Ferries and Blue Star Ferries
in Crete. We continue our excellent cooperation to this day with the company’s new joint venture with Anek Lines.

Milestones. Greekferries Club offers unique services!
Since 2017 - WE PRODUCE OUR OWN ENERGY FROM THE SUN!

Finally ... we did it! Despite the economic crisis in Greece our company "Eco World SA – Greekferries Club" succeeded to...beat the bureaucracy in our country after long persistent efforts. We got licensed and installed solar panels in our building's roof. Enough to produce the energy we consume from the sun.
See more at https://greekferries-club.gr/company/ecology/.

2016 - 2017 - NEW SERVICE

One-day excursion cruises throughout Greece. The planning of a new service has begun and we hope it will be available for everyone soon. Our aim is to help enrich your holiday with experiences, adventures, fishing, swimming and adding fantastic photos to your photo album. You will travel to unique destinations and virgin beaches that you cannot see when traveling by car.
All this here: www.greek-cruises.gr. When it is ready.

2015 - NEW SERVICE

Our clients now have access to their booking and travel details wherever they are. With our new service MY RESERVATION they can view, print our or email their booking confirmation whenever they need.

2015 - NEW PARTNERSHIPS

Our company Greekferries Club has built its privately owned office building (approx 1000sq.m) Unfotunately, our offices are no longer large enough to accommodate all the associates we need to support our growing clientele and all our services. Instead of expanding our office spaces, we decided to create Affiliate Partnerships. We offer a rewarding commission-based cooperation scheme to anyone connected to travel and tourism in Greece and is interested in working with us.
Learn more here: www.greece-unlimited.com

2014 - COMBINATION OF NEW SERVICES

We extend our services, booking and issuing ferry tickets, both outside Greece and to the Greek islands. We now operate throughout the whole Mediterranean.
See more at our site: ferries-booking.com.

2013 - EXPANDING OUR SERVICES

We extended our ferry booking services to the entire Mediterranean! Our members and clients can now travel with us to Spain, Morocco, Tunis, France, Italy etc. Through our new website ferries-booking.com.
One more service for schedules, availability and online ferry reservations!

2012 - WEB SERVICES

Complete online services for your travel by ferry. Availability and ticket prices for all international and domestic ferry routes, with all ferry companies.
Instant information in real time!

2011 - FROM 12 to 6 HOURS!

We succeeded to reduce our average response time from 12 hours in 2008 to only 6 hours!
Today our average response time is only 3 working hours!

2010 - BONUS per MILE

A brand NEW Member Loyalty Reward Programme by Greekferries Club! Our Bonus per Mile members collect ‘nautical miles’ every time they book with us and these miles convert into bonuses and money. Learn more here: www.bonuspermile.gr

2009 - PASSENGER TO PASSENGER

Passengers that travelled by ferry to Greece and the Greek islands comment and rate the services and facilities of the ferry companies they used.

2008 - GREEKFERRIES TRAVELERS TOOLS

When arriving in our websites, visitors can find all the information they need for their trip from our compare rates system. By specifying their travel dates and routes they can see all departures, by all ferry companies, including schedules and prices per ferry and ferry company. All at a glance! We created an automatic price comparison engine for your ferry reservations!

Greekferries Club Customer Reviews and Ratings

See what our customers say about our booking platform and the level of customer service we provide

Google

4.8 / 5

1279 Reviews

Facebook

409 Users

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Greekferries Club

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Making a Reservation

Please select the question relating to your query.

We offer three ways for you to secure your places on board and finalize your ferry reservation with us.

  • a) ΟΝLINE. By visiting one of our websites:
    On the homepage of each website you will find a search form for passengers and vehicles. Simply enter the details your trip (dates, routes, if you are travelling one way or return etc) and in 3 simple steps you can finalize your ferry booking.
  • b) ΕΜΑΙL. Contact booking@greekferries.gr
    If you want to avoid booking and paying online, if you prefer dealing with a real person to explain the particularities of your reservation, then send us your travel details by email. 30 associates, speaking and writing in 7 different languages (mother tongue level) are at your disposal.
  • c) BY PHONE. Call 0030 2810 529.000 (60 lines).
    You can call us regarding any reservation or information you need. To finalize a ferry reservation, we will have to send you a written offer (fax or email). The process becomes easier if you are a Greekferries Club member and can quote your Bonus per Mile card number to our associate.

The ferry ticket is a legal document/ receipt proving you have paid for a certain service.

You may choose:
a) to have the ticket/s sent to you by registered mail or courier.
b) to collect the ticket/s from the port office (check-in) in the day
    of departure.

If we send the tickets to you, there is an additional cost which we describe in detail under the section ‘Cost of Ferry Tickets’. If you prefer collecting the tickets from the port office on the day of departure, this service is free for all international routes. You simply collect them with your reservation code and proof of identification (ID card or passport) from the check-in desk.

NOTE collection fees apply for the domestic route tickets. Our system informs you of any such charges before the payment step.

Why book with Greekferries Club

Simple. We are here for you every step of the way.

The Greekferries <br>Booking Engine

The Greekferries
Booking Engine

Enter your ferry routes and travel dates and we guide you from there. Find all schedules, availability and prices and book your ferry tickets in three simple steps!

The Best Ferry Ticket Price

The Best Ferry Ticket Price

We include all the discounts you are entitled to. You don’t have to do any research!

The Secure Payments

The Secure Payments

Our payment gateway is fully compliant with the PSD2 SCA / EMV 3-D Secure 2.0 directives and guidelines.

The Chat Service

The Chat Service

If you encounter any difficulty or simply have a question, use the chat service in our booking engine and we’ll be happy to help!

YOUR Personal<br>Ferry Booking Expert

YOUR Personal
Ferry Booking Expert

Whether you complete your booking online or ask for our assistance, you will be paired with an experienced agent who speaks your language fluently.