CUSTOMER SUPPORT

(Translated by Google) Top homepage, complete and very easy to understand, well structured and also offered in several foreign languages ​​(with perfect and understandable translation). And email contact can also be reached. Price was high, but Greekferries can't do anything about that, that's the fault of the ferry company. At least it was cheaper than directly with the ferry company, by around 10% (almost 500 euros for 2 people and 1 camper from Bari to Patras). I would be happy to book with Greekferries again. Top professional company!(Original)Top-Homepage, vollständig und sehr gut verständlich, gut aufgebaut auch in einigen Fremdsprachen angeboten (mit perfekter und verständlicher Übersetzung). Und Mail-Kontakt kann auch erreicht werden. Preis war hoch, aber dafür kann Greekferries nichts, das liegt am Fährunternehmen. Er war immerhin günstiger als direkt bei dem Fährunternehmen und zwar um ca. 10% (knapp 500 Euro für 2 Personen und 1 Camper von Bari nach Patras). Buchung bei Greekferries sehr gerne wieder. Top professionelles Unternehmen!

(Translated by Google) Thank you to your team, and particularly to Loic for his responsiveness and efficiency for all our requests for more than 6 years. A perfect service, in French, which adds a plus to our trips to Greece.(Original)Merci à votre équipe, et particulièrement à Loic pour sa réactivité et efficacité pour toutes nos demandes depuis plus de 6 années. Un service parfait, en Français, qui ajoute un plus à nos voyages en Grèce.

(Translated by Google) We receive excellent help every time. We can contact them with any question. Top(Original)Wij worden elke keer weer super goed geholpen. Met elke vraag kunnen we bij ze terecht. Top

(Translated by Google) We have been in contact with Greekferries for many years. We were always looked after quickly and very competently. The contact with Ms.Zoccolan was particularly great. We can only recommend Greekferries.(Original)Wir haben seit vielen Jahren Kontakt mit Greekferries. Wir sind immer schnell und sehr kompetent betreut worden. Besonders der Kontakt zu Fr.Zoccolan war prima. Wir können Greekferries nur empfehlen.

Greekferries Club:
Wir danken Ihnen, dass Sie sich für Ihre Buchungen für den Greekferries Club entschieden haben. Wir schätzen sehr, dass Sie sich die Zeit genommen haben unseren Service weiterzuempfehlen und stehen Ihnen gerne auch weiterhin zur Verfügung!

(Translated by Google) We are always very well helped in purchasing our tickets. Loïc takes care of it. He has a very good command of the French language and all our exchanges were easy and professional.(Original)Nous sommes toujours très bien aidés dans l'achat de nos billets. C'est Loïc qui s'en occupe. Il maîtrise très bien la langue française et tous nos échanges ont été faciles et professionnels.

Greekferries Club:
Merci d’avoir choisi le Greekferries Club pour votre réservation de ferry. Nous apprécions grandement votre recommandation et seront heureux de vous aider dans le future!

(Translated by Google) When booking, even online online, everything was great, friendly emails and telephone.(Original)Bei der Buchung, auch von unterwegs online, alles bestens, freundliche Mails und Telefon.

Greekferries Club:
Vielen Dank, dass Sie unseren Service weiterempfehlen! Es freut uns sehr, dass Sie mit unserem Service zufrieden sind und wir freuen uns darauf, Ihnen auch in Zukunft wieder behilflich sein zu können!

(Translated by Google) Outward journey from Ancona to Igoumenitsa (camping on board) booked online from Italy 2 days in advance. It was easy and everything worked GREATThe return journey was actually planned to take place by road. Because of the weather we also wanted to book the ferry. Unfortunately, this didn't work online and we immediately wrote to our German-speaking contact, Christina K., who we knew from the outward journey. The booking also went perfectly this way.Thanks for this to Christina K.(Original)Hinfahrt 2 Tage vorher von Ancona nach Igoumenitsa (Camping on Board) aus Italien online gebucht. War einfach und alles hat SUPER geklapptRückreise sollte geplant eigentlich auf der Straße erfolgen. Wegen des Wetter wollten wir dann auch die Fähre buchen. Online hat das leider nicht geklappt und wir haben direkt unsere von der Hinreise bekannte deutsch sprechende Ansprechpartnerin Christina K. angeschrieben. Auch auf diesem Weg hat die Buchung hervorragend geklappt.Danke dafür an Christina K.

Greekferries Club:
Vielen Dank, dass Sie unseren Service weiterempfehlen! Es freut uns sehr, dass Sie mit unserem Service zufrieden sind und wir freuen uns darauf, Ihnen auch in Zukunft wieder behilflich sein zu können!

Really helpful service. Will continue to book with them. It’s easier and no more expensive than trying to manage the whole booking yourself.

Greekferries Club:
Thank you for taking the time to review our services Mr Newnum! We remain at your service always!

(Translated by Google) Once again booked our ferry from Igoumenitsa to Brindisi.Easy and, above all, understandable because of the Dutch language. Prevents mistakes!Recommended!(Original)Wederom onze ferry vanaf Igoumenitsa naar Brindisi geboekt.Makkelijk en vooral ook begrijpelijk door de Nederlandse taal. Voorkomt fouten!Aanrader!

Greekferries Club:
Hartelijk dank dat u ons hebt vertrouwd uw ferry te boeken.We stellen uw aanbeveling zeer op prijs!

We've booked different greek ferries through the Greekferries Club service several times already, but this time, they beat all the records. Reason: I've booked the forward trip on the wrong day, and have noticed this several weeks after the booking was done. Through a simple mail exchange, the Greekferries expert Elisa Zoccolan fixed my error quickly, by rebooking this trip for a very low change fee - relief!

Excellent customer support!

Greekferries Club:
"We're so happy to hear we could help! Our customer support team is dedicated to making sure you have a great experience. Thanks for letting us know!"Thank you for your review!We're so happy to hear we could help! Our customer support team is dedicated to making sure you have a great experience. Thanks for letting us know!This is a test comment 22/05/2024. Thank you.This is a test comment 23/05/2024.

So efficient both times we have used the Greekferries club .. both times with amendments after the booking with no issues. they are a Yes from us !

Stelios Parlamas is one of the best customer service reps I have ever dealt with!

Greekferries Club:
Thank you so much for your kind words! You are in good hands with Stelios! We wish you a wonderful trip and look forward to being of assistance again in the near future!

Great service, very professional and reliable! Highly recommended!!

Greekferries Club:
We are so pleased you were happy with our services! Please forgive our delayed reaction to your great review. We highly appreciate it and look forward to being of assistance again soon!

After adopting two abandoned puppies we needed to wait 21 days for the rabies antibodies to develop before travelling back to the UK. We also needed a pet cabin and to time our ferry from Igoumenitsa to Ancona perfectly. Stelios Parlamas from Greeferries Club was absolutely fantastic in exploring the options and reserving ferries for us while we decided, which was the best option. Nothing was too much trouble and he went above and beyond. Stelios, you are an absolute star! Thank you. 😍

Highly recommended for excellent service, quick response, personable and professional communication with an exclusive agent. Joining Greekferries Club gives you the opportunity to collect points that translate into discount vouchers one can use during booking. Relatively easy to use online booking tool topped up with customer support over the phone. They've been excellent even during COVID times, where I required several changes/cancellations to my bookings. They even reached out to return money to me when they realized I hadn't used an open ticket bought a year ago!

Greekferries Club:
Thank you Ms Foka! It is our pleasure to be of service! We thank you for entrusting us with your reservation and for taking the time to recommend us to other travellers. We hope to be of assistance again in the near future!

This is a good company to deal with, very competent and informative

Greekferries Club:
Ich bin immer wieder begeistert von dem guten Service und den kompetenten, freundlichen Mitarbeitern. Sehr zu empfehlen!Thank you Peter Winnett ! We are happy to be of service and look forward to being of assistance again soon!

I have been a member of the club for 1 year and I am very happy with the support and help with the bookings. Especially when it comes to slightly more complicated matters (womo with trailer and car).Very competent and friendly staff.