CUSTOMER SUPPORT

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Date

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1.000 + 1 reasons to travel with us!

Celebrate with us!
Celebrate with us!
600months
18.250
days
438.000
hours

and we keep going forward!

We thank you for your trust and for your support!

Α Νew Year has begun! We continue with added experience!

We keep our promises !

We answer all your emails and questions within 3 working hours,but most importantly we answer in your language !

English, French, German, Italian, Spanish, Dutch, Turkish and Greek !
Languages we too speak fluently !
In the new year we aim to make our services even better,
even more efficient and even faster !

We will always be in competition with our ourselves.

That’s a promise !

We wish you many pleasant trips !
The Greekferries Club Team

We reply and confirm bookings within... 3 hours!
Each year, more and more travelers choose us!

The number of our website visitors increases day by day, every by month, all year round.

It is our pleasure to share the secrets of our success with you and thank you for your trust and preference in our services.

In 2018, our websites welcomed 10.000.000 visitors!
That is an average of 27.000 people a day all year round!

Our webpages are always up-to-date with all ferry schedules to Greece and the Greek islands, offering booking services to over 200.000 passengers travelling with us every year.

Thank you for your support.

Each year, more and more travelers choose us!

Your trust in us, urges us, forces us, to evolve and become better!

Our target is:

The services we provide must match the money you pay us as well as exceed your expectations.
We always keep our promises!

For many years now, we assist you in your own language! Our staff, our valued associates, a team with many years of experience in ferry travel and reservations, replies to your emails in your own language at mother tongue level. (English, German, Italian, Dutch, French, Spanish, Turkish and Greek.)

Each year, more and more travelers choose us!

Benefit from the offers, discounts and privileges enjoyed by all Greekferries Club members!
Travel with us and... win !

No matter which ferry company or ferry you choose for your trip…
you always win with Greekferries Club!

Become a Member today !
No registration or annual fees! No subscriptions!
No hidden charges! No cost whatsoever!

Learn more and... tell your friends !

www.bonuspermile.gr

7th consecutive year, Νo 1 Partner of Minoan Lines !

We thank you all!

We would like to thank all our members and our esteemed clients, -everyone who contributed with their unwavering trust in our services- and helped us reach the point where “Greekferries Club sa” has been awarded for the 7th consecutive year by Minoan Lines
as their:

«Top Sales Associate for
individual passenger and vehicle ticket sales
on the company’s international lines»

20 Years continuous Cooperation (1994-2014)
with Superfast Ferries and Blue Star Ferries!

From 1994 and for almost 15 years our company Greekferries Club, cooperated as a premium sales agent (central agent) of Superfast Ferries and Blue Star Ferries
in Crete. We continue our excellent cooperation to this day with the company’s new joint venture with Anek Lines.

Milestones. Greekferries Club offers unique services!
Since 2017 - WE PRODUCE OUR OWN ENERGY FROM THE SUN!

Finally ... we did it! Despite the economic crisis in Greece our company "Eco World SA – Greekferries Club" succeeded to...beat the bureaucracy in our country after long persistent efforts. We got licensed and installed solar panels in our building's roof. Enough to produce the energy we consume from the sun.
See more at https://greekferries-club.gr/company/ecology/.

2016 - 2017 - NEW SERVICE

One-day excursion cruises throughout Greece. The planning of a new service has begun and we hope it will be available for everyone soon. Our aim is to help enrich your holiday with experiences, adventures, fishing, swimming and adding fantastic photos to your photo album. You will travel to unique destinations and virgin beaches that you cannot see when traveling by car.
All this here: www.greek-cruises.gr. When it is ready.

2015 - NEW SERVICE

Our clients now have access to their booking and travel details wherever they are. With our new service MY RESERVATION they can view, print our or email their booking confirmation whenever they need.

2015 - NEW PARTNERSHIPS

Our company Greekferries Club has built its privately owned office building (approx 1000sq.m) Unfotunately, our offices are no longer large enough to accommodate all the associates we need to support our growing clientele and all our services. Instead of expanding our office spaces, we decided to create Affiliate Partnerships. We offer a rewarding commission-based cooperation scheme to anyone connected to travel and tourism in Greece and is interested in working with us.
Learn more here: www.greece-unlimited.com

2014 - COMBINATION OF NEW SERVICES

We extend our services, booking and issuing ferry tickets, both outside Greece and to the Greek islands. We now operate throughout the whole Mediterranean.
See more at our site: ferries-booking.com.

2013 - EXPANDING OUR SERVICES

We extended our ferry booking services to the entire Mediterranean! Our members and clients can now travel with us to Spain, Morocco, Tunis, France, Italy etc. Through our new website ferries-booking.com.
One more service for schedules, availability and online ferry reservations!

2012 - WEB SERVICES

Complete online services for your travel by ferry. Availability and ticket prices for all international and domestic ferry routes, with all ferry companies.
Instant information in real time!

2011 - FROM 12 to 6 HOURS!

We succeeded to reduce our average response time from 12 hours in 2008 to only 6 hours!
Today our average response time is only 3 working hours!

2010 - BONUS per MILE

A brand NEW Member Loyalty Reward Programme by Greekferries Club! Our Bonus per Mile members collect ‘nautical miles’ every time they book with us and these miles convert into bonuses and money. Learn more here: www.bonuspermile.gr

2009 - PASSENGER TO PASSENGER

Passengers that travelled by ferry to Greece and the Greek islands comment and rate the services and facilities of the ferry companies they used.

2008 - GREEKFERRIES TRAVELERS TOOLS

When arriving in our websites, visitors can find all the information they need for their trip from our compare rates system. By specifying their travel dates and routes they can see all departures, by all ferry companies, including schedules and prices per ferry and ferry company. All at a glance! We created an automatic price comparison engine for your ferry reservations!

Greekferries Club Customer Reviews and Ratings

See what our customers say about our booking platform and the level of customer service we provide

Google

4.9 / 5

1162 Reviews

Facebook

405 Users

recommend
Greekferries Club

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Cost of Ferry tickets

Please select the question relating to your query.

The price indicated on your ferry ticket is the FINAL SET TICKET PRICE. The ticket price is the SAME regardless of the vendor –your ticket costs the same even when purchasing it from the ferry company or a travel agency- and your location.

Whether you purchase your ticket in Greece, another European country or even outside Europe, the cost of your ticket is exactly the same.

This price may include discounts you are entitled to, but these discounts and offers are also predefined and apply to everyone that meets the specific criteria, regardless of where they book their tickets from.

The value of your ticket is directly connected to the pricing policy of the ferry company. Prices are relevant to the route, accommodation category and seasonality (low, mid and high season).

Return trip tickets usually include a discount on the inbound ticket. Ferry companies who do not offer return trip discounts only have one price per category per season in their pricelist.

By Express Registered Mail*:
Within Greece€105 - 8 working days
Europe€1710 - 14 working days
Non-European countries€2515 - 20 working days
* We are not liable for any mistakes or delays by the postal services.
By Courier:
Within Greece€171 - 2 working days
Europe€252 - 3 working days
Non-European countries€323 - 4 working days

GREEK ISLAND FERRY ROUTES
For reservations to the Greek islands, the following additional charges apply:

Greek island reservations
with total ticket cost
Greekferries Club – Service Fee
Non-MembersMembers -50%
Up to 50 €5 €2.5 €
From 51 €10 €5 €

The Service Fee is charged per reservation code, eg a round trip booking is under one reservation code as long as both routes are booked with the same ferry company.

ΙΝΤΕRNATIONAL ROUTES - ITALY - GREECE

The cost of your tickets is calculated according to the official price list and includes all the discounts and offers you are entitled to, based on each company’s commercial policy.

This means that you pay the exact price as indicated on your tickets.

The total cost of a ticket for the Adriatic Lines, includes the following:

  • the net value of the ticket
  • a fuel surcharge (separate from the ticket value)
  • EU ETS tax for environmental pollution which ferry companies are transferring to passengers and is again non-commissionable, even though this tax was enforced by the EU based on “The polluter pays” principle.

Our commission is calculated ONLY on the net fare.

Unfortunately, the enforcement of surcharges and taxes, which can be as high as 60% of the total value, has shrunk our commission, while at the same time we are required to pay bank and credit card commissions on the total value of a booking.

After 50 years of service in shipping and travel by ferry, our commission no longer covers the expenses and salaries of our team.

We are therefore forced to add Booking Fees to your reservations.

The following Booking Fees apply per way / per passenger:

 Greekferries Club MembersNon-Members
Passenger5.00 €7.50 €
Children 5 - 12 years old2.00 €3.00 €
Vehicles5.00 €7.50 €

*no fees charges for children up 4 years old and trailers (eg baggage trailers, boat trailers and caravans)

If you are not a Greekferries Club Member, you can register now!

It is completely FREE!

Simply visit www.bonuspermile.gr and get your Bonus per Mile card today.

MANAGMENT FEE

For payments carried out via bank transfer, Visa, Mastercard, American Express or Diners Card a 1,2% processing fee is applied to the total cost.

Why book with Greekferries Club

Simple. We are here for you every step of the way.

The Greekferries <br>Booking Engine

The Greekferries
Booking Engine

Enter your ferry routes and travel dates and we guide you from there. Find all schedules, availability and prices and book your ferry tickets in three simple steps!

The Best Ferry Ticket Price

The Best Ferry Ticket Price

We include all the discounts you are entitled to. You don’t have to do any research!

The Secure Payments

The Secure Payments

Our payment gateway is fully compliant with the PSD2 SCA / EMV 3-D Secure 2.0 directives and guidelines.

The Chat Service

The Chat Service

If you encounter any difficulty or simply have a question, use the chat service in our booking engine and we’ll be happy to help!

YOUR Personal<br>Ferry Booking Expert

YOUR Personal
Ferry Booking Expert

Whether you complete your booking online or ask for our assistance, you will be paired with an experienced agent who speaks your language fluently.