Η Κράτησή Μου
Δείτε τι λένε οι πελάτες μας για εμάς!
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ΕΝΑΣ ΔΙΚΟΣ ΣΟΥ
FERRY BOOKING AGENT
Κάθε πελάτης μας έχει τον προσωπικό του Ferry Booking Agent που μιλάει τη γλώσσα του και απαντά εντός 3 εργάσιμων ωρών. Ο Ferry Booking Agent σου είναι στη διάθεσή σου για ότι χρειαστείς καθόλη τη διάρκεια του ταξιδιού σου.
Greekferries Club Bonus Per Mile
Κέρδισε "Μίλια" για κάθε ταξίδι σου με το πλοίο, ανεξάρτητα με ποια ναυτιλιακή εταιρεία ταξιδέψεις!
Εξαργύρωσε τα μίλια σου και κέρδισε εκπτώσεις και ΔΩΡΕΑΝ εισιτήρια!
Συνιστούμε να διαβάσεις προσεκτικά την ενότητα Όροι & Προϋποθέσεις της ναυτιλιακής εταιρείας πριν κάνεις κράτηση.Παρακάτω θα βρείς τους επίσημους όρους που διέπουν την κράτηση και το ταξίδι σου με την Kerkyra Seaways.Αν χρειάζεσαι περαιτέρω διευκρινίσεις, μην διστάσεις να επικοινωνήσεις με τον προσωπικό σου Ferry Booking Expert.
The ticket is individual, non-transferable and valid only for the trip, the route and the place that was issued. It is not allowed to issue a passenger ticket and proof of transport of a vehicle inside the ship.
According to the directive 98/41 of the European Union, as it has been incorporated in the Greek law with the p.d. 23/1999, as amended and in force, for each passenger ship departing from a Greek port and sailing more than 20 miles from the point of departure, the following information must be recorded: surname, first name or initial, sheet, the age or indication of the age category as well as any information voluntarily provided by the person, related to the special care or assistance that may be needed. During the electronic reservation and / or the issuance of the ticket, the passenger is obliged to check the correctness of the information listed on the ticket (date, time, itinerary, ship, identity details, etc.) and not to receive it in case of incorrect entry. The transfer of the ticket without the approval of the carrier or the issuer of the ticket is prohibited.
When booking the ticket online or issuing it, the passenger is obliged to provide his / her exact identity, contact telephone number and e-mail address, with the sole purpose of informing the carrier in case of delay, cancellation or cancellation of the ship’s route. In case the passenger does not wish to disclose contact information, it is registered in writing by the issuer in the system Electronic Reservation System and Issuance of Passenger Tickets and Vehicle Transfer Receipts. In case of electronic reservation, the passenger fills in his contact details in the relevant electronics.
Passenger tickets and vehicle receipts indicate the gross fare, which includes the net fare, third party charges (fees, reservations) and VAT. The categories of persons entitled to a discount on fares are mentioned in detail in HA 3324.1 / 01/13 of 15/7/2013, as amended and in force. The passenger must inform during the reservation and before the issuance of the ticket in case he is entitled to a fare discount by showing the necessary original documents. In case of non-submission of the relevant supporting documents, no discount will be granted. Children up to 5 years old travel for free and it is necessary to book and issue a ticket with zero fare.
The passenger is obliged to:
In the event that a passenger with a ticket does not arrive on time on the ship (until the scheduled departure time), he is not entitled to a refund of the ticket price paid.
The itineraries are performed in rotation by the ships "E / G – O / G AGIA IRINI", "E / G – O / G AGIOS SPYRIDON", "E / G – O / G ELENI", "E / G – O / G IONAS", "E / G – O / G NANTI", "E / G – O / G HERMES". Ship routing may change according to the needs of the passenger traffic. For additional clarifications regarding the planning of the ships, the passengers can contact our company by phone at +30 2810 529000 or via email info@greekferries.gr.
The passenger is entitled to carry hand luggage weighing up to 50 kg, without paying a special fare. Persons with reduced mobility are entitled, without paying a special fare, to carry in addition to hand luggage, any equipment or aids required for their autonomous movement, regardless of weight. The company is not responsible for any theft, loss or damage of passengers’ luggage.
If the luggage is delivered for safekeeping and a receipt is issued, the carrier is responsible for any damage or loss of luggage on board.
To cancel the online reservation, the user must inform our company via e-mail at info@greekferries.gr. Depending on the time of cancellation the following amounts are refunded:
In case of change of the date of your tickets, the refund is not valid. Part of the reservation is not cancelled.
Part of the reservation cannot be converted to an open date.
For the refund of the ticket amount, the user must inform our company via e-mail at info@greekferries.gr.
In case of loss of the ticket or the proof of transport of the vehicle, in order for the passenger to travel he will have to buy a new ticket. If the passenger declares the loss in writing stating the date of the trip, the itinerary, the number of both the lost and the new ticket, and if after checking the records of KERKYRA SEAWAYS it turns out that the lost ticket was not used and was not replaced within six (6 months from the date of travel then the passenger is entitled to a new ticket of the same value as the lost one.
The passenger ships of KERKYRA SEAWAYS have specially designed areas for the stay of pets carried during the journey by the passengers in whom the pets must remain throughout the journey. Exceptionally small pets are allowed to accompany their owners in enclosed passenger compartments – lounges as long as they are transported in special baskets / cages or have a muzzle and are vaccinated as well as carry their health booklets. Any damage caused by the animals will be borne by their companions.
The passenger is obliged to:
The passenger is entitled to the modification of his ticket, if seats are available for the same or another trip up to forty eight (48) hours before the scheduled departure of the ship. If the value of the new ticket is lower, the passenger is not entitled to a refund of the difference. In case the value of the new ticket is higher then the passenger is obliged to pay the difference.
The return or modification of the ticket by the passenger is made to its issuer or to the port designated by the carrier, a shipping agent who is authorized in accordance with the applicable provisions to issue passenger tickets and vehicle transport receipts for the specific ship.
For the refund of a percentage or the whole fare, the payment of any compensation the passenger must deliver the body of the ticket or the snippet to the carrier or the ticket issuer or to the port designated by the carrier shipping agent.
For any complaint or complaint during the voyage, passengers may contact the designated officer of the ship and after the end of the trip to the ticket issuer or KERKYRA SEAWAYS agencies or the port authorities, in accordance with the relevant legislation.
No claim may be made for a delay, interruption, cancellation or modification of a route due to reasons of public policy or security, in particular due to adverse weather conditions, the implementation of legislation or orders of the Competent Authority in general, and assistance in particular ships or persons in danger or for any approved modification of the scheduled itineraries related to the service of emergency transport needs or the service of the public interest.
For any clarification the passengers can contact our company per tel: +30 2810 529000 or via email info@greekferries.gr.
In case the passenger loses or finds an item, please contact the Reception or the bar of the ship during the trip or after disembarkation our company via email at info@greekferries.gr.
According to article 3 of Law 2251/1994 as amended and in force, articles 3 to 4 of the above law do not apply to contracts for passenger transport services, with the exception of article 3d paragraph 2 and articles 4c and 4f.
The maritime transport contract is governed by Greek law. Any dispute arising from this contract or on the occasion of this contract is subject to the exclusive jurisdiction of the courts of Igoumenitsa.
Αναζήτηση διαθέσιμων λιμανιών με βάση το λιμάνι αναχώρησης ή άφιξης
Κλείσε τα εισιτήριά σου με την Greekferries Club
Απλά. Εϊμαστε δίπλα σου σε κάθε βήμα.
Η Μηχανή Κρατήσεων της Greekferries Club
Δήλωσε δρομολόγια και ημέρες που θες να ταξιδέψεις και άστο πάνω μας. Δες αναχωρήσεις, διαθεσιμότητα και τιμές και κλείσε τα εισιτήριά σου για το πλοίο σε τρία μόλις βήματα!
Οι Καλύτερες Τιμές Εισιτηρίων
Η μηχανή κρατήσεων υπολογίζει αυτόματα όλες τις εκπτώσεις που δικαιούσαι. Δεν χρειάζεται να κάνεις έρευνα!
Οι Ασφαλείς Πληρωμές
Το σύστημα ηλεκτρονικών πληρωμών μας είναι πλήρως εναρμονισμένο με τις οδηγίες και τις κατευθυντήριες γραμμές PSD2 SCA / EMV 3-D Secure 2.0.
Η Yπηρεία Chat
Αν αντιμετωπίσεις οποιαδήποτε δυσκολία ή απλά έχεις μία ερώτηση, χρησιμοποίησε την υπηρεσία chat στην μηχανή κρατήσεων και θα χαρούμε να βοηθήσουμε!
Ο ΠΡΟΣΩΠΙΚΟΣ ΣΟΥ
Ferry Booking Expert
Είτε ολοκληρώσεις την κράτησή σου online είτε ζητήσεις τη βοήθειά μας, θα σου ανατεθεί ένας έμπειρος πράκτορας που μιλάει άπταιστα τη γλώσσα σου.