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4.8 / 5
1279 Reviews
(Translated by Google) We have been in contact with Greekferries for many years. We were always looked after quickly and very competently. The contact with Ms.Zoccolan was particularly great. We can only recommend Greekferries.(Original)Wir haben seit vielen Jahren Kontakt mit Greekferries. Wir sind immer schnell und sehr kompetent betreut worden. Besonders der Kontakt zu Fr.Zoccolan war prima. Wir können Greekferries nur empfehlen.
Read More(Translated by Google) We are always very well helped in purchasing our tickets. Loïc takes care of it. He has a very good command of the French language and all our exchanges were easy and professional.(Original)Nous sommes toujours très bien aidés dans l'achat de nos billets. C'est Loïc qui s'en occupe. Il maîtrise très bien la langue française et tous nos échanges ont été faciles et professionnels.
Read More(Translated by Google) When booking, even online online, everything was great, friendly emails and telephone.(Original)Bei der Buchung, auch von unterwegs online, alles bestens, freundliche Mails und Telefon.
Read More(Translated by Google) Outward journey from Ancona to Igoumenitsa (camping on board) booked online from Italy 2 days in advance. It was easy and everything worked GREATThe return journey was actually planned to take place by road. Because of the weather we also wanted to book the ferry. Unfortunately, this didn't work online and we immediately wrote to our German-speaking contact, Christina K., who we knew from the outward journey. The booking also went perfectly this way.Thanks for this to Christina K.(Original)Hinfahrt 2 Tage vorher von Ancona nach Igoumenitsa (Camping on Board) aus Italien online gebucht. War einfach und alles hat SUPER geklapptRückreise sollte geplant eigentlich auf der Straße erfolgen. Wegen des Wetter wollten wir dann auch die Fähre buchen. Online hat das leider nicht geklappt und wir haben direkt unsere von der Hinreise bekannte deutsch sprechende Ansprechpartnerin Christina K. angeschrieben. Auch auf diesem Weg hat die Buchung hervorragend geklappt.Danke dafür an Christina K.
Read MoreReally helpful service. Will continue to book with them. It’s easier and no more expensive than trying to manage the whole booking yourself.
Greekferries Club:
Thank you for taking the time to review our services Mr Newnum! We remain at your service always!
(Translated by Google) Once again booked our ferry from Igoumenitsa to Brindisi.Easy and, above all, understandable because of the Dutch language. Prevents mistakes!Recommended!(Original)Wederom onze ferry vanaf Igoumenitsa naar Brindisi geboekt.Makkelijk en vooral ook begrijpelijk door de Nederlandse taal. Voorkomt fouten!Aanrader!
Greekferries Club:
Hartelijk dank dat u ons hebt vertrouwd uw ferry te boeken.We stellen uw aanbeveling zeer op prijs!
Great service. Elisa is a star.
Greekferries Club:
Yes she is! Thank you for the great review Mr Weissenbach, we are happy we could be of assistance and remain at your service always!
(Translated by Google) Booking, payment and information exemplary. I can recommend it. Let's see if the ferry company comes along...!(Original)Buchung,Bezahlumg und Information vorbildlich. Kann ich weiterempfehlen. Mal sehen, ob die Fährgesellschaft da mitkommt..!
Greekferries Club:
Wir danken Ihnen, dass Sie sich für Ihre Buchung für den Greekferries Club entschieden haben. Es freut uns sehr, dass Sie mit unserem Service zufrieden waren. stehen Ihnen gerne auch weiterhin zur Verfügung!
(Translated by Google) Excellent care. Even if you have additional requests or problems. Thanks to Ms. Mitter(Original)Hervorragende Betreuung. Auch bei extra Wünschen oder Probleme. EIn Dank an Frau Mitter
Greekferries Club:
Vielen Dank für Ihr Vertrauen in uns bei Ihrer Fährbuchung.Wir schätzen Ihre Empfehlung sehr und freuen uns darauf, Ihnen auch in Zukunft wieder behilflich sein zu können.
(Translated by Google) We have been booking or trying to book ferries to Greece and islands online for several years. Unfortunately, there are always annoying cancellations during the booking process due to inexplicable, alleged input errors. If you manage to get through the payment process, you are often told that an internal error has occurred in the system and that the booking is not confirmed, even though the account has already been debited. After all the hours of hassle with this booking process, comes the extremely positive part of the whole thing, namely the contact with Ms. ELISA ZOCCOLAN in Heraklion. Not only does she speak German particularly well, but her particularly friendly and competent way of communicating gives you a feeling of security so that you can still achieve a successful outcome. She tries to clarify facts as quickly as possible and always tries to find a good solution in all matters relating to the trips. Thank you for that, because if this support didn't work so perfectly, we would have changed ferry ride providers long ago. My recommendations: The online booking system should be simplified. 1. The guaranteed space availability should be displayed after the first input page. 2. The personal data, but also the vehicle data, should be temporarily stored in the system so that you don't have to start over again every time you cancel. 3. For registered customers, the data should be stored automatically when they make a new booking so that they only have to enter data additions or changes. 4. No debit may be made unless it is guaranteed beforehand that the order has been confirmed by the ferry operator. 5. What is still confusing are the different club card numbers, Anek-Line, Greekferries club, bonus per miles....There should be a customer number and out!Thanks to Ms. Zoccolan it worked out again this time, we are looking forward to a quiet crossing to Greece.(Original)Wir buchen, bzw. wir versuchen, seit einigen Jahren Fähren nach Griechenland und Inseln online zu buchen. Leider gibt es beim Buchungsvorgang immer wieder nervige Abbrüche wegen unerklärbarer, angeblicher Eingabefehler. Wenn es mal funktioniert, dass man über den Bezahlvorgang hinweg kommt, wird einem sehr oft mitgeteilt, es ist ein interner Fehler im System aufgetreten, die Buchung wäre damit nicht bestätigt, obwohl das Konto bereits belastet wurde. Nach dem ganzen stundenlangen Ärger mit diesem Buchungsvorgang, kommt der äusserst positive Teil an dem Ganzen, nämlich der Kontakt mit Frau ELISA ZOCCOLAN in Heraklion. Nicht nur, dass sie besonders gut deutsch spricht, gibt sie einem, mit ihrer besonders freundlichen und kompetenten Art zu kommunizieren, das Gefühl von Sicherheit, um doch noch zu einem erfolgreichem Abschluss zu kommen. Sie versucht auf schnellstem Weg Fakten zu klären und ist immer bemüht, in allen Belangen, im Bezug auf die Reisen eine gute Lösung zu finden. Danke dafür, denn würde diese Betreuung nicht so perfekt funktionieren, hätten wir schon längst den Anbieter von Fährfahrten gewechselt. Meine Empfehlungen: Das Online Buchungssystem sollte vereinfacht werden. 1. Schon nach der ersten Eingabeseite sollte die garantierte Platzverfügbarkeit angezeigt werden. 2. Die persönlichen Daten, aber auch die Fahrzeugdaten sollten im System zwischengespeichert werden, um nicht bei jedem Abbruch wieder von vorne beginnen zu müssen. 3. Bei registrierten Kunden sollten die Daten automatisch bei einer Neubuchung hinterlegt werden, um nurmehr Datenergänzungen oder Veränderungen eintragen zu müssen. 4. Es darf keine Abbuchung erfolgen, wenn nicht vorher garantiert ist, dass der Auftrag von den Fährbetreibern bestätigt ist. 5. Was noch verwirrend ist, sind die verschiedenen Clubkartennummern, Anek-Line, Greekferries club, bonus per miles....Es sollte eine Kundennummer geben und aus!Dank Frau Zoccolan hat es dieses Mal wieder einmal geklappt, wir freuen uns auf eine ruhige Überfahrt nach Griechenland.
Greekferries Club:
Sehr geehrter Herr Wögerbauer,wir schätzen es sehr, dass Sie sich die Zeit genommen haben, eine ausführliche Bewertung zu schreiben.Unser Buchungssystem ist darauf ausgelegt, komplizierte Buchungen wie Ihre zu akzeptieren, die die Kombination von Fährgesellschaften,mehreren Fahrzeugen, mehreren Clubmitgliedschaften und Sonderangeboten (Camping an Bord, Autoclub-Rabatte usw.) beinhalten.Natürlich kann die Buchungsmaschine nur korrekt funktionieren, wenn auch die Eingaben korrekt sind. Die Mitgliedskarten müssen korrekt eingegeben werden,ebenso wie die Fahrzeugabmessungen usw.Die Verfügbarkeit wird uns in Echtzeit von den einzelnen Fährgesellschaften mitgeteilt. In seltenen Fällen, wenn nur noch 1-2 Plätze frei sind,kann es zu dem von Ihnen erwähnten technischen Problem kommen (dies ist ein Problem der Fährgesellschaft, nicht unseres), unser Teamsteht immer bereit, um Ihnen zu helfen, und in 99 % der Fällen sind wir in der Lage, die genaue Buchung oder eine akzeptable Alternative anzubieten.Mitgliedschaften können nicht miteinander kombiniert werden. Jede Fährgesellschaft hat ihre eigene und unsere Gesellschaft bietet das Bonus per MilePrämiensystem an, das Ihnen zusätzliche Vorteile bietet, unabhängig von der Fährgesellschaft, mit der Sie reisen.Da Ihre Buchung jedoch recht kompliziert ist, empfehlen wir Ihnen, sich in Zukunft direkt an Ihren persönlichen Agenten zu wenden,um Ihnen Ärger und Zeit zu ersparen. Wir sind immer für Sie da und sorgen dafür, dass Ihre Buchung und Ihre Fährfahrt so reibungslos wie möglich verlaufen.
409 Users
recommend
Greekferries Club
Greekferries Club is very helpful with inquiries about tickets. They offer good prices and service!
Greekferries Club:
Hello there 🌺It's great to visit your timeline, I am very impressed with your profile and personality, and I pray to God to give you a perfect gift of health, and long life, May your day be filled with 🌺happiness and joy, and may you be filled with thousands of smile....stay safe I always enjoy what you share here on your profile but we're not friends on Facebook only on the page. I tried sending you a friend request but it wasn't recognized.. please do send me a friend request, thanks...GOD BLESS YOU. Warmest wishes🌺🌺🙏🙏🙏🙏🙏🙏
We've booked different greek ferries through the Greekferries Club service several times already, but this time, they beat all the records. Reason: I've booked the forward trip on the wrong day, and have noticed this several weeks after the booking was done. Through a simple mail exchange, the Greekferries expert Elisa Zoccolan fixed my error quickly, by rebooking this trip for a very low change fee - relief!
Read MoreExcellent customer support!
Greekferries Club:
"We're so happy to hear we could help! Our customer support team is dedicated to making sure you have a great experience. Thanks for letting us know!"Thank you for your review!We're so happy to hear we could help! Our customer support team is dedicated to making sure you have a great experience. Thanks for letting us know!This is a test comment 22/05/2024. Thank you.This is a test comment 23/05/2024.
So efficient both times we have used the Greekferries club .. both times with amendments after the booking with no issues. they are a Yes from us !
Read MoreStelios Parlamas is one of the best customer service reps I have ever dealt with!
Greekferries Club:
Thank you so much for your kind words! You are in good hands with Stelios! We wish you a wonderful trip and look forward to being of assistance again in the near future!
Great service, very professional and reliable! Highly recommended!!
Greekferries Club:
We are so pleased you were happy with our services! Please forgive our delayed reaction to your great review. We highly appreciate it and look forward to being of assistance again soon!
After adopting two abandoned puppies we needed to wait 21 days for the rabies antibodies to develop before travelling back to the UK. We also needed a pet cabin and to time our ferry from Igoumenitsa to Ancona perfectly. Stelios Parlamas from Greeferries Club was absolutely fantastic in exploring the options and reserving ferries for us while we decided, which was the best option. Nothing was too much trouble and he went above and beyond. Stelios, you are an absolute star! Thank you. 😍
Read MoreHighly recommended for excellent service, quick response, personable and professional communication with an exclusive agent. Joining Greekferries Club gives you the opportunity to collect points that translate into discount vouchers one can use during booking. Relatively easy to use online booking tool topped up with customer support over the phone. They've been excellent even during COVID times, where I required several changes/cancellations to my bookings. They even reached out to return money to me when they realized I hadn't used an open ticket bought a year ago!
Greekferries Club:
Thank you Ms Foka! It is our pleasure to be of service! We thank you for entrusting us with your reservation and for taking the time to recommend us to other travellers. We hope to be of assistance again in the near future!
This is a good company to deal with, very competent and informative
Greekferries Club:
Ich bin immer wieder begeistert von dem guten Service und den kompetenten, freundlichen Mitarbeitern. Sehr zu empfehlen!Thank you Peter Winnett ! We are happy to be of service and look forward to being of assistance again soon!
I have been a member of the club for 1 year and I am very happy with the support and help with the bookings. Especially when it comes to slightly more complicated matters (womo with trailer and car).Very competent and friendly staff.
Read MoreSee what port connections are available and find the best way to travel whether you are looking for thenearest port, the shortest route, the cheapest ferry ticket or just want to know which nearby islands you can visit while on holiday.
Click on the links below to find out everything you need to know about available routes, prices, schedules, offers & discounts, pets on board, cabin categories, ticket collection, embarkation, terms & conditions, cancellation/amendment policies, and more.
YOUR PERSONAL
FERRY BOOKING AGENT
Each of our customers is assigned a personal Ferry Booking Agent who speaks their language and replies within 3 working hours. Your agent is available to you before, during and after your trip.
Simply enter your ferry routes and travel dates and we guide you from there. Find all schedules, availability and prices and book your ferry tickets in three simple steps!
Our booking engine is designed to include all possible discounts, offers and membership points to give you the best possible price for your trip.
Each of our customers is assigned a personal Ferry Booking Agent who speaks their language and replies within 3 working hours. Your agent is available to you before, during and after your trip.
We take online payment security very seriously. Our payment gateway is fully compliant with the PSD2 SCA / EMV 3-D Secure 2.0 directives and guidelines.
We are here for you every step of the way. If you encounter any difficulty or simply have a question, use the chat service in our booking system and we’ll be happy to help!
From courier deliveries to E-tickets, see what options are available for your ferry trip.
All the information you need to know if you are travelling with your pet.
Get a better price on your ferry tickets when travelling by adding any discount or offer you are entitled to.
Members of European automobile clubs are entitled to additional discounts on their ferry tickets.
Travel agencies and groups of 16+ passengers can benefit from group fares.
Enjoy the comfort of your Camper or Caravan when travelling from Italy to Greece.