Η Κράτησή Μου
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ΕΝΑΣ ΔΙΚΟΣ ΣΟΥ
FERRY BOOKING AGENT
Κάθε πελάτης μας έχει τον προσωπικό του Ferry Booking Agent που μιλάει τη γλώσσα του και απαντά εντός 3 εργάσιμων ωρών. Ο Ferry Booking Agent σου είναι στη διάθεσή σου για ότι χρειαστείς καθόλη τη διάρκεια του ταξιδιού σου.
Greekferries Club Bonus Per Mile
Κέρδισε "Μίλια" για κάθε ταξίδι σου με το πλοίο, ανεξάρτητα με ποια ναυτιλιακή εταιρεία ταξιδέψεις!
Εξαργύρωσε τα μίλια σου και κέρδισε εκπτώσεις και ΔΩΡΕΑΝ εισιτήρια!
Συνιστούμε να διαβάσεις προσεκτικά την ενότητα Όροι & Προϋποθέσεις της ναυτιλιακής εταιρείας πριν κάνεις κράτηση.Παρακάτω θα βρείς τους επίσημους όρους που διέπουν την κράτηση και το ταξίδι σου με την ALKO Ferries.Αν χρειάζεσαι περαιτέρω διευκρινίσεις, μην διστάσεις να επικοινωνήσεις με τον προσωπικό σου Ferry Booking Expert.
Tickets must be issued within a specific time period following their booking, of which passengers are advised by their travel agent. If tickets are not issued within this period, the booking is automatically cancelled. The Company reserves the right to change the time periods of option dates.
This option is:
HIGH SEASON: June 15 – September 15
LOW SEASON: September 16 – June 14
Open- date tickets are valid for one (1) year from the initial travel date or from the date of the ticket issue in the event that no travel date is mentioned and are not accepted for boarding. It is necessary that the initial ticket be replaced with a new ticket before boarding. If, until the date of travel, the fare has been increased, owners of such tickets must pay the difference.
All tickets may be changed into Open Date Tickets up to one (1) hour prior the time of scheduled departure.
We would like to inform you that our company supports the service of prepaid tickets (PTA). All prepaid tickets must have been printed before boarding. Prepaid tickets must be printed through the company’s central offices, the central port agents or the company’s ferry ticket booths on each departure port before boarding the ship.
From the ticket issuance:
NOTE: All tickets may be changed into Open-Date Tickets up to one (1) hour before the time of scheduled departure.
After departure: tickets cannot be cancelled or changed into Open-Date Tickets and the date of travel may not be changed.
Tickets are cancelled by the company’s Central Offices and Central Agents and cannot be cancelled over the phone. Interested parties must hand over the tickets to the aforementioned agencies or offices.
All changes, modifications or cancellations of tickets are made only in accordance with the rules of cancellation policy and without any additional charge at the central offices of the company, as well as at the central port agencies.
In case of ticket loss, passengers must purchase a new ticket in order to travel. Then, they must inform the company about the loss in writing stating all the details of the lost ticket (date of travel, itinerary, number of the lost ticket), the number of the newly purchased ticket and a photocopy of it.
If, according to the company’s records, the lost ticket has not been used within one (1) month from the date of travel, the company shall replace it with a ticket for the same route and class as the lost one. A statement of loss of the ticket shall be submitted to the company’s offices by fax.
The tickets of a cancelled departure are not valid for embarkation and must be exchanged with valid tickets for the next scheduled departure, pending on availability. In case of a departure being delayed or cancelled, passengers are kindly requested to contact the company’s port offices in order to be informed about the new departure time.
After departure: tickets cannot be cancelled or changed into Open-Date Tickets and the date of travel cannot be changed.
The Officers of the ship carry out ticket controls upon boarding and during the voyage. Upon such controls, passengers are required to present their tickets, as well as any documents that entitle them to a reduced fare ticket.
Pursuant to L.3730/2008 smoking is prohibited in all indoor common areas of the ship. Passengers may only smoke in the designated areas on the open decks.
For any queries, comments or remarks, passengers may contact the company via e-mail at info@greekferries.gr
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Κλείσε τα εισιτήριά σου με την Greekferries Club
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Η Μηχανή Κρατήσεων της Greekferries Club
Δήλωσε δρομολόγια και ημέρες που θες να ταξιδέψεις και άστο πάνω μας. Δες αναχωρήσεις, διαθεσιμότητα και τιμές και κλείσε τα εισιτήριά σου για το πλοίο σε τρία μόλις βήματα!
Οι Καλύτερες Τιμές Εισιτηρίων
Η μηχανή κρατήσεων υπολογίζει αυτόματα όλες τις εκπτώσεις που δικαιούσαι. Δεν χρειάζεται να κάνεις έρευνα!
Οι Ασφαλείς Πληρωμές
Το σύστημα ηλεκτρονικών πληρωμών μας είναι πλήρως εναρμονισμένο με τις οδηγίες και τις κατευθυντήριες γραμμές PSD2 SCA / EMV 3-D Secure 2.0.
Η Yπηρεία Chat
Αν αντιμετωπίσεις οποιαδήποτε δυσκολία ή απλά έχεις μία ερώτηση, χρησιμοποίησε την υπηρεσία chat στην μηχανή κρατήσεων και θα χαρούμε να βοηθήσουμε!
Ο ΠΡΟΣΩΠΙΚΟΣ ΣΟΥ
Ferry Booking Expert
Είτε ολοκληρώσεις την κράτησή σου online είτε ζητήσεις τη βοήθειά μας, θα σου ανατεθεί ένας έμπειρος πράκτορας που μιλάει άπταιστα τη γλώσσα σου.